FAQ's

Where can I find Last Drop Refill Shop? 

You can visit us in person at the Eastmark Farmers Market at 5100 S. Eastmark Parkway Mesa, AZ 85212. If you can't make these dates, book a home visit and stay tuned for other community pop-up events!

September 3, 2022 8am-12pm

September 17, 2022 8am-12pm

October 8, 2022 8am-12pm

October 29th, 2022 8am-12pm

November 12th, 2022 8am-12pm

November 26th, 2022 8am-12pm

December 10th, 2022 8am-12pm

December 17th, 2022 8am-12pm

 

What if I can't make it to the farmers market? 

We are Arizona's first mobile refillery! If you can't make it to a market and need a refill, we can come to you! Head here to schedule your personal refill experience.

Alternatively, our online store is open 24/7 for shipping. 

 

Do you sell the jugs? 

Although we do not sell the empty jugs, we do include our clear 1/2 gallon jugs with our "By the jug" product. 

 

What is the "Personal Refill Experience"? 

 

The personal refill experience is an opportunity to shop our mobile refillery at an agreed upon location chosen by YOU. Whether you are scheduling for yourself, your neighborhood, or your friends & family this is your opportunity to gather your containers to shop (and smell!) all of our products in person in an environment that's convenient for you and on your schedule. 

The personal refill experience is available to those residing in Mesa, Queen Creek, Tempe, Apache Junction, Glibert, Chandler, and Ahwatukee. 

 

Do you still do no-contact doorstep delivery? 

Yes! For our usual no-contact doorstep delivery service please shop and checkout online. For shipping method, select "Local Delivery" once you complete online checkout we will email you a link to schedule your delivery. 

As always remember to leave your clean, empty, and clearly labeled containers on your doorstep for refill. 

We respect your sleeping babies, dogs, and zoom calls and will never ring your bell. You will receive a notification once your refill has been completed. 

 

What if I want more than 32oz?

Check out our "by the jug" page or send us a quick note, and we will build a special cart for you with bulk pricing.

 

When will I get my order? 

Shipping: We ship orders placed by 2pm same day M-F via USPS. Weekend orders will ship on Mondays. Your transit time may vary depending on the shipping method you choose at checkout. Your order will be updated with tracking once it has shipped.

 

How do I return my bottles? 

 

Due to supply chain difficulties - bottle return is temporarily suspended. You may experience variations in color, size, and material of your shipped containers. You will always receive the equivalent number of oz ordered, however. (i.e. You may receive (2) 16oz bottles instead of (1) 32oz bottle).